Terms and Conditions

Please read our terms and conditions carefully to understand the policies and guidelines applicable to our travel services.

Travel Terms & Conditions

Terms & Conditions

Please carefully read the following terms and conditions before making a booking. These conditions apply to the applicable tour package and travel arrangements.

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Please carefully read the following terms and conditions before making a booking. These conditions apply to the applicable tour package and travel arrangements.

01

General Policy

  • A passenger below 12 years is considered a Child; above 12 years is considered an Adult.
  • Hotel Check-in: 14:00 hrs | Check-out: 12:00 hrs.
  • Registration amount paid at the time of booking is non-refundable and interest-free.
  • Visa fee and flight tickets (onward & return) are non-refundable under any circumstances.
  • Once airline ticket is issued, date change penalties will apply.
02

Cancellation & Refund Policy

  • No refund for expenses caused due to circumstances beyond our control such as flight cancellation, airport closure, delays, accidents, bad weather, natural calamities, medical evacuation, supplier policies, visa rejection/delay, etc.
  • Cancellation charges apply even if a passenger cancels due to co-passenger visa rejection.
  • Company reserves the right to postpone or cancel tours without prior notice. In such cases, full refund of tour amount paid will be processed (no additional compensation).
  • In Force Majeure situations (e.g., pandemic), non-recoverable expenses will be deducted and the balance will be kept as Credit Shell for future travel.
03

Itinerary & Operational Conditions

  • Company reserves the right to modify / alter itinerary due to unavoidable circumstances. No compensation claims will be entertained.
  • Coach restrictions may apply in certain cities; drop-off will be arranged as close as possible to monuments.
  • Air-conditioning / heating in hotels depends on local climate & hotel policy.
  • Opening & closing timings of attractions are beyond company control.
  • No refund for unused services (meals, sightseeing, flights, etc.).
04

Room & Accommodation Policy

  • Single passengers must share room (Twin/Triple) subject to availability.
  • If no sharing partner available, Single Supplement charges apply.
  • Double occupancy may be Queen Bed or Twin Bed (subject to availability).
  • Triple rooms usually include a rollaway bed / sofa bed.
  • Child without bed will not receive separate bed.
  • No refund if "With Bed" option is not utilized.
05

Visa & Travel Documentation

  • Passport must be valid for minimum 6 months from return date.
  • Guests must provide complete documents on time for visa processing.
  • Visa approval is sole discretion of concerned Embassy / Consulate.
  • Visa fees, airfare & hotel advances are non-refundable in case of visa rejection/delay.
  • Loss of passport during travel is guest's sole responsibility (including FIR, Embassy visit, re-issue, additional stay cost etc.).
06

Liability Disclaimer

  • Guests are responsible for safety of baggage, valuables & personal belongings throughout the tour.
  • Company is not responsible for delays or deficiencies caused by Airlines, Hotels, Transport operators or third-party services.
  • Airlines are solely responsible for seat allocation, baggage handling, overbooking & in-flight services.
  • Any damage caused to hotel rooms or coach will be payable directly by passengers.
  • Walking is part of guided tour; guests should have reasonable fitness level.
07

Fare & Group Policy

  • The above tour cost is based on the group size as finalized by the company, with all members traveling together.